Reference

Privacy Policy — How We Protect Your Account

Your account details, wallet activity and payment history stay encrypted and secure on our platform.

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The Information We Gather

pkplus Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open your account, we ask for your name, mobile number, bank details and identification to confirm you're eligible to play in your region. These details let us process your JazzCash, Easypaisa and Raast transfers without delay and verify withdrawals before they hit your wallet.

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We store game history, login times and account balance to help you track your activity and dispute any transactions if needed. Availability and privacy terms depend on local law and your region's regulations; if you're unsure whether you can access the platform, check your local rules
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Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

Questions About Your Data

Open a ticket through your account settings, message our support team or email directly.

HOW WE GUARD YOUR DETAILS

Data Security and Your Rights

Every deposit via JazzCash, Easypaisa or Raast passes through encrypted channels so payment processors never see your login details. Your account password is hashed, never stored as plain text.

Encryption in Motion

JazzCash, Easypaisa and Raast transfers use SSL encryption. Your mobile number and bank details are never exposed during payment processing.

Password Security

Your password is hashed on our servers. We never see it in plain text, only verify it during login. Change it anytime in Account Settings.

Data Retention

We keep account and game history for seven years to comply with local rules and help resolve disputes. Payment records stay longer if required by your bank or wallet provider.

No Third-Party Selling

Your account details, wallet activity and game preferences are not sold to advertisers or data brokers. We share data only with payment processors and only as needed.

Cookies and Tracking

We use cookies to remember your login and language choice. Analytics cookies help us spot bugs and improve lobby speed. You can clear them anytime in your browser settings.

Request Access or Deletion

Email support@pkplus to ask for a copy of your data or request account closure. We'll confirm your identity and respond within 30 days or per local law requirements.

Your Privacy Questions Answered

Yes. Email support@pkplus with your account number and ask for a data export. We'll send you a list of everything we store — name, contact details, game logs, payment history and device info. Expect a reply in 7–10 business days.

Yes. Your payment details are encrypted before they leave your device and handled only by the payment processor. We never store your full card number or wallet password, only a token to process future transfers.

No. We share data only with payment providers to process deposits and withdrawals, and only when required by law. We don't sell your info to marketers, sports betting sites or other businesses.

We keep account and game records for seven years to help resolve disputes and comply with local regulations. Payment records may stay longer if your bank or wallet provider requires it for their own rules.

Your account goes inactive but game logs and payment history stay on file for seven years as required by law. You can request permanent deletion by emailing support@pkplus, though some records may be kept for legal compliance.

We use cookies to keep you logged in and remember your preferences like language. Analytics cookies help us improve lobby speed and detect bugs. Turn off third-party cookies in your browser to limit tracking.

Change your password immediately and email support@pkplus with details. We'll review login history and payment logs to confirm what happened. If fraud is found, we'll help you dispute it and recover your wallet balance.

Privacy Policy — How We Protect Your Account

Questions About Your Data

Data Security and Your Rights

Encryption in Motion

Password Security

Data Retention

No Third-Party Selling

Cookies and Tracking

Request Access or Deletion

Your Privacy Questions Answered

01 Can I see what data pkplus holds about me?

02 Is my JazzCash, Easypaisa and Raast payment info safe?

03 Do you share my account details with anyone?

04 How long do you keep my game history?

05 What happens to my data if I close my account?

06 Are cookies used to track my activity?

07 What if I spot unauthorised activity on my account?

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